Are your lamps eco-friendly?
Yes! All our lamps are 3D-printed using sustainable materials and produced locally in Turkey.

Where do you ship?
We ship throughout Turkey, and plan opening internationally very soon. Shipping costs and delivery times vary by location.

How long does shipping take?
Domestic orders typically arrive within 3–5 business days. International shipping may take 7–14 business days depending on the destination.

What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in original packaging.

How do I start a return?
Email us at mikari@mikaridesign.com with your order number and reason for return.

What payment methods do you accept?
We accept credit cards, debit cards, and other secure payment methods through our checkout.

Is my payment information secure?
Yes, all transactions are encrypted and processed securely, your payment information is not kept by us.

Do your lamps come with a warranty?
Yes, all our lamps come with a 2-year warranty against manufacturing defects. Please contact us if you experience any issues.

How do I care for my lamp?
Clean your lamp with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the surface.